This policy explains billing, cancellation, and refund requests for Jody Development Activity subscriptions.
Cancelling a monthly subscription prevents future renewal charges but does not automatically refund a payment already made.
For purchases processed through Paddle, Paddle handles billing and refund requests. Jody provides software and product support.
This policy applies to the Jody Development Activity Professional subscription, offered at $79 per month for 100 new Development Activity reports each month.
Eligible free evaluation reports do not require payment.
If your purchase was processed through Paddle, you may request a refund using the support link in your Paddle receipt or by visiting https://paddle.net.
Refund eligibility is governed by Paddle's Refund Policy at https://www.paddle.com/legal/refund-policy and applicable law.
Submitting a refund request does not guarantee approval.
If your payment was processed by another provider, use the support information on your receipt or contact Jody for assistance.
For problems accessing Jody or using a Development Activity report, contact:
Email: info@jodytracks.com
Phone: 571-601-9432
Jody assists customers with investigating and resolving product-related problems.
For unresolved problems involving a Paddle-processed purchase, customers may also contact Paddle Buyer Support.
For Paddle-processed purchases, Paddle handles approved refunds in accordance with its policies and applicable law.
Refunds are generally returned to the original payment method where possible. Processing times depend on the payment provider and financial institution.
Jody Development Activity is a recurring monthly subscription.
Customers may cancel an active subscription to prevent future renewal charges.
For Paddle-processed subscriptions, cancellation is available through the subscription-management link in the Paddle receipt or https://paddle.net.
Paid access normally continues until the end of the current paid billing period.
Cancellation does not automatically refund previous charges.
Nothing in this policy limits mandatory consumer rights under applicable law.
Jody product and technical support:
Email: info@jodytracks.com
Phone: 571-601-9432
Paddle payment, billing, and refund support:
https://paddle.net
See also our Terms of Service and Privacy Notice.